Contact us

You can contact our Access Centre, to make a referral or advice and support on:
0300 300 0099 

We offer 24/7 access to mental health crisis support. 

General advice and referral support is provided as follows:

Monday-Friday 8am - 8pm 
Saturday and Sunday 10am - 3pm

If you need to write to us our address is:
Forward Thinking Birmingham - Access Centre
5th Floor, 1 Printing House Street, Birmingham, B4 6DF

Please note: No clinical appointments take place at the above address. These will take place at one of our locations throughout the city. You can take a look at our map to find the nearest location to you.

PALS - for your queries and concerns

PALS is the Patient Advice and Liasion Service. It's here to help sort out questions and concerns you may have. 

PALS also helps the NHS to improve services by listening to what matters to patients and their families and making changes, when appropriate. PALS will also advise you about making a complaint and refer you to the Complaints Service. The PALS service and the relationship between PALS and complaints are explained in our "What is PALS?" and "Complaints Policy" leaflet here. If you wish to make a complaint, then you can contact our Complaints Service directly.

PALS at Birmingham Children's Hospital
Telephone: 0121 333 8403

Clinic locations

View our Forward Thinking Birmingham location map

Parkview Clinic 


60 Queensbridge Road, Moseley, B13 8QE

0121 333 9955

Oaklands Centre


Raddlebarn Road, Selly Oak, B29 6JB

0121 333 8342

Blakesley Centre


102 Blakesley Road, Yardley, B25 8RN

0121 333 8396

Birmingham Road      

bham road2.jpg                      

21-23 Birmingham Road, Sutton Coldfield, B72 1QA

0121 333 8085 

Finch Road Primary Care Centre   

finch road.jpg

1st Floor, Finch Road, Lozells, B19 1HS

0121 255 0110