You can contact our Access Centre, to make a referral or advice and support on:
0300 300 0099
We offer 24/7 access to mental health crisis support.
General advice and referral support is provided as follows:
Monday-Friday 8am - 8pm
Saturday and Sunday 10am - 3pm
If you need to write to us our address is:
Forward Thinking Birmingham - Access Centre
5th Floor, 1 Printing House Street, Birmingham, B4 6DF
Please note: No clinical appointments take place at the above address. These will take place at one of our locations throughout the city. You can take a look at our map to find the nearest location to you.
PALS - for your queries and concernsPALS is the Patient Advice and Liasion Service. It's here to help sort out questions and concerns you may have.
PALS also helps the NHS to improve services by listening to what matters to patients and their families and making changes, when appropriate. PALS will also advise you about making a complaint and refer you to the Complaints Service. The PALS service and the relationship between PALS and complaints are explained in our "What is PALS?" and "Complaints Policy" leaflet here. If you wish to make a complaint, then you can contact our Complaints Service directly.
PALS at Birmingham Children's Hospital
Telephone: 0121 333 8403
View our Forward Thinking Birmingham location map
60 Queensbridge Road, Moseley, B13 8QE
0121 333 9955
Raddlebarn Road, Selly Oak, B29 6JB
0121 333 8342
102 Blakesley Road, Yardley, B25 8RN
0121 333 8396
21-23 Birmingham Road, Sutton Coldfield, B72 1QA
0121 333 8085
Finch Road Primary Care Centre
1st Floor, Finch Road, Lozells, B19 1HS
0121 255 0110