The Access Centre

0300 300 0099

Our Access Centre offers a single point of contact for advice and guidance, to discuss referrals, explore treatment options and access support in a mental health crisis. Our number is 0300 300 0099.

What our Access Centre provides

  • 24/7 access to emergency crisis support
  • General referral advice and support during our core hours of Monday-Friday 8am-8pm and Saturday and Sunday 10am-3pm
  • Acceptance of referrals in relation to 0-25s registered with a Birmingham GP and in need of mental health support
  • Ability to self-refer
  • Confidential telephone advice and support about emotional and mental health needs
  • Access to specialist mental health treatments and local emotional health support services
  • A secure online referral portal
  • Booking of ‘choice’ appointments in the local area
  • A live service directory giving access to a whole range of specialist services to choose from in the community
  • Direct links with mental health professionals across the city so that appointments can be booked quickly for counselling sessions, group sessions, specialist mental health assessments, crisis assessments and more