Project Update #16: 15 April 2016

Dear colleagues,

We are delighted to have ‘gone live’ with Forward Thinking Birmingham on 1 April 2016.

Pause, the new city centre drop-in service, in Digbeth near the Bullring, is open 7 days a week and also provides an online resource vault via our website. Visit our website to find opening times, a location map and lots of information about emotional health and wellbeing. Whether you are a young person yourself,  or someone who supports 0-25s, do have a look.
Our Access Centre is now fully operational. The Access Centre offers a single point of contact for advice and guidance, to discuss referrals, explore treatment options and access support in a mental health crisis. Our number is 0300 300 0099. Referrals can be made via our online portal, or via secure email. We deal with urgent crisis calls 24 hours a day and general queries from Monday to Friday (8am-8pm) and Saturday and Sunday (10am-3pm). We accept self-referrals, referrals from a parent or carer, referrals from statutory bodies and of course we accept referrals from GPs. Our service is open to all young people under 25 registered with a Birmingham GP.
The Early Intervention in Psychosis team has transferred to Forward Thinking Birmingham, along with the existing service users (aged up to 35). We are committed to meet the new national standards for rapid access to this service.
So what else is new:
  • Our electronic patient record has gone live.
  • Newly refurbished community hubs are now open.
  • The inpatient unit at Woodbourne Priory, Edgbaston is taking admissions for young adults aged 18-25, helping them to recover as soon as possible.

We are continuing to work in partnership with Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT) for the delivery of both urgent care and routine referrals and have agreed the following arrangements at this time. All referrals are to be made to our Access Centre, and any necessary transfer of referrals will be managed between FTB and BSMHFT:
  • Over 16’s requiring urgent care – BSMHFT will continue to provide home treatment and medical cover, with our Crisis Team nurses working alongside BSMHFT teams to ensure safe and seamless services.
  • Under 18’s requiring non-urgent care from Community Mental Health Teams – service delivered by FTB.
  • Over 18’s requiring non-urgent care from Community Mental Health Teams – service will continue to be delivered by BSMHFT in the short to medium term. 
  • Existing BSMHFT Community Mental Health Team patients aged 18-25 – individual letters will be sent out regarding the transfer of their care to FTB at an appropriate time.

Birmingham and Solihull Mental Health NHS Foundation Trust is contracted to continue to provide a number of urgent care services for the foreseeable future, such as RAID (the Rapid Assessment, Interface and Discharge service) supporting general hospital emergency departments and Street Triage. We are working in partnership to ensure that young people have the best possible support for their recovery, from initial interactions to longer term care.
 As with the launch of any new service we have had a few operational items to address but are pleased to say that we are working well to continue to resolve these. If you have any concerns or something does not seem to work as it should then please let me know so that we can work to resolve these as soon as possible.
I hope this update has been useful; If you have any queries about our new services, please contact me and you can sign up for further updates on the Forward Thinking Birmingham website

Best wishes,

Denise McLellan
Managing Director