Make a referral

You are in the right place

So, you think you or someone you care for needs some help with mental health difficulties. You are in the right place. Getting the right help as quickly as possible is important for anybody experiencing a mental health problem, and that is why we have made it easy to refer to us. We accept referrals from professionals, individuals and third parties (such as schools or colleges) in relation to 0-25s, and 0-35s for first episode psychosis, registered with a Birmingham GP. Our secure online portal guides you through the referral process and ensures we have the information we need to get the right support in place as quickly as possible.

If you are unsure about making a referral, or you want to discuss a potential referral, you can contact the Access Centre on 0300 300 0099.

We would encourage you to make your referral via our online portal, but where this is not possible you may use the downloadable referral form. If you do complete this form it can only be sent to us from a secure email address such as an account.

Referring someone else

It is important that the person being referred understands that you are concerned about them and why you feel Forward Thinking Birmingham would be the best support for them. We would encourage you to reassure them that this is a step towards seeking help for their difficulties.

How we use your information

Information is collected about you, or the person you are referring, to provide support, care and treatment. We store it in written records and electronically on computer. As a necessary part of that care and treatment we may have to share some of your information with other people and organisations who are either responsible or directly involved in delivering care. This may involved taking your information off site. We may also have to share some of your information for other purposes; such as research etc. Any information that is shared in this way will not identify you, or your child, unless we have your consent. We may share information if required to do so by law. If you have any questions and/or do not want us to share that information with others, please talk to the people in charge of your care or contact PALS (Patient Advice and Liaison Service) on 0121 333 8403.