Relocation of FTB’s East Hub from Blakesley Centre to Washwood Heath Health and Wellbeing Centre | Latest News

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Relocation of FTB’s East Hub from Blakesley Centre to Washwood Heath Health and Wellbeing Centre

As part of our ongoing review of FTB's facilities, and in response to feedback, we know that the Blakesley Centre doesn’t offer the right environment and facilities to effectively meet your healthcare needs. We base this view not only on the valuable input we have received from you, as our service users and carers, but it is also very clear from our recent CQC report.

Why FTB have made the decision to move to Washwood Heath Health and Wellbeing Centre?

Despite our efforts to improve the facilities at Blakesley over the years, various factors limit our ability to make the full range of changes needed. For this reason, the decision has been made to relocate the delivery of your care from the Blakesley Centre to the much-improved environment of Washwood Heath Primary Care Centre, with the move expected to be completed by the end of April/start of May 2024.

What are the benefits of Washwood Heath Health and Wellbeing Centre?

Our new team base, designed with valuable input from some of our service users, is an accessible purpose-built facility that offers a welcoming and accommodating space for all. It offers modern clinical spaces with access to onsite pharmacy and much-improved access for those with mobility issues.  The centre is also situated in a location with access to a range of public transport options, including train access from the city centre.

We have attached a map of the Washwood Heath Health and Wellbeing Centre's location below, along with information on various transportation options.

What does this mean for my care and treatment ?

We acknowledge change can be unsettling, and although we do not have a definite date for the move to share with you yet, we want to reassure you that your care and treatment remain our top priority and we are dedicated to ensuring a smooth transition during this period.

We will be issuing further communications once our move date to Washwood Heath has been agreed. In the meantime, appointments scheduled at Blakesley Centre will continue to be held at Blakesley until our move to Washwood Heath is complete.

If the location of your future appointment changes to Washwood Heath Health and Wellbeing Centre, we will contact you directly to inform you of this.

Further information and how to contact us:

Your feedback is crucial to us, so please share any thoughts, questions, or concerns you may have by emailing us at think4.brum@nhs.net or bwc.pmo.ftb@nhs.net .

We appreciate your patience and understanding as we work through this period of change. We are confident that the new centre will provide the best environment to safely support you in continuing to work towards your recovery goals. Please feel free to talk with our staff about your hopes and fears about the change and what it may mean for your care.  We, your team, remain as dedicated as ever to making sure that your individual care needs and recovery goals are considered, and met during the transition and beyond.

Map and travel information for Washwood Heath Health and Wellbeing Centre :  

Map of the Washwood Heath area

  Transport info

 

Quick Contact Details

Access Centre Number - 0300 300 0099

Postal Address - 5th Floor, 1 Printing House Street, Birmingham, B4 6DF

Access Centre operating hours - Monday - Friday: 9am - 5pm

Full contact details & locations

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